How to Pay Wave Broadband Bill :
Wave Broadband is a utility service provider in America. They provide residential, business, and cable TV, telephone service, broadband internet, etc. They serve more than 455,000 customers within California, Oregon, and Washington. Wave uses its own fiber-optic network to provide its services. This company was founded in 2003 by Steve Weed, the former CEO of this company. The headquarter of this company is located in Kirkland, Washington, United States. Then in 2017, TPG Capital acquired the Wave.
How to Pay Wave Broadband Bill :
Wave Broadband offers several payment options for customers to pay their bills. You can follow any payment method, that is right for you.
Pay Wave Broadband Bill via Online Method:
You can pay your Wave Broadband bill online via MyWave account. You must have to register first to pay your bill. You will require your account number and PIN to register. Once you complete the registration, you will receive your Username and Password. You can follow these instructions as mentioned below to pay your bill:
- You need to click on this link my.wavebroadband.com/login.
- There, provide your Username and Password on the given fields.
- After that, you just need to click on the Sign In option.
- Then, by entering the MyWave portal, you can make the payment very easily.
Pay Wave Broadband Bill by Automated Phone System:
You can also pay your Wave Broadband bill over your phone. To pay your bill, you need to call at 1-866-WAVE123. After calling on this number, you need to follow the on-call instructions to make the payment. To pay your bill, you can use your credit card or debit card. You will not be charged any fees for making a payment over the automated phone system. You will also get the option to pay your bill via a customer service professional. If you make the payment via a customer service professional, then you will be charged a convenience fee.
Pay Wave Broadband Bill by Mail:
Wave Broadband also allow their customers to pay their bill through traditional mail method. You can send your payment stub through US mail. Each month, you will receive a billing statement from Wave. You just need to return the payment stub to the Wave. You can send the payment in form of a check or money order. For the payment address, you need to look for the Wave billing statement.
Also Read : Guide to pay Specialized Loan Servicing Bill Online
Pay Wave Broadband Bill in Person :
You can make your payment in person at any of your nearest Wave payment centers. Before visiting your nearest payment center, don’t forget to review the business hours of that location. Visit the Wave Broadband payment center and provide your payment stub to the customer service representative. You can complete the payment by using cash, money order, personal check, or credit card. To find your nearest Wave payment center, you have to follow these instructions below:
- You have to click on this link residential.wavebroadband.com/order-now
- Then, provide your address, apt/unit, and zip code on the given field.
- After that, you need to click on the Check Availability option.
- It will show you your nearest Wave payment centers.
How the Penalty Fees Work :
When the customer cannot pay the bill on time, the company charges the penalty fees. Although it is not mentioned about any penalty fees on the website, there is a reference to service interruption and late payment fees. The fees amount can vary based on state wise. These are the fees that you have to pay if you broke the terms and conditions.
What to Do If You Can’t Pay the Bill :
If you can’t pay the bill by the due date, contact the billing department at 1-866-928-3123. Ask the customer service representative if there any program available or not.
Wave Broadband Customer Service :
If you face any problem while paying your Wave bill, you contact customer service.
Phone: 1-866-928-3123
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